Outsourcing, Shared Services and Offshoring Thought Leadership  
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Percent Work is Done Offshore*
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Countries Where You Have Operations Centers(check all that apply):
South America  Mexico
Canada Philippines
China Middle East
Eastern Europe U.K. 
India U.S.  
Malaysia Russia 
Other
 
Business Process Outsourcing - BPO (check all that apply):
Administration Business Process Reengineering
Call Center CRM (Customer Relationship Management)
Finance & Accounting Procurement
Payroll Research & Development
Engineering HRO (Human Resources Outsourcing)
Logistics Process Outsourcing Sales Marketing Processes Outsourcing
 

Information Technology Outsourcing - ITO (check all that apply):
ADM (Application Development & Maintenance) Desktop
Help Desk Services Mainframe Data Center
Network Infrastructure Consulting & Systems Integration
Imaging/OCR Services Telecom
Your Industry Focus (check all that apply):
Aerospace Healthcare & Pharmaceuticals
Financial Services Transportation / Logistics
Education & Public Sector Professional Services
Energy & Utilities Telecomm
Manufacturing Retail
Media & Entertainment Travel & Hospitality

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