Outsourcing Healthcheck  
Newsletter | February, 2006 | Issue Sixteen Outsourcing, Shared Services, and Offshoring Thought Leadership
Thought Leadership
Innovative Opinions on the state of Outsourcing

Outsourcing Healthchecks
By Tim Lloyd
Managing Partner, Alsbridge Europe
Q: Why are Healthchecks necessary?
A: Contract healthchecks aren’t obligatory, but the wiser...
Q: What types of problems can be identified?
A: It is not only problems that are identified, but also...
Q: At what point should Healthchecks be conducted?
A: It is not uncommon for them to take place around…
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OutsourcingBlog
A Running Commentary on Outsourcing News
 
 
The Legal Voice
Outsourcing from a Legal Perspective

Renewal of Outsourcing Contracts
By John A. Funk, Outsourcing Practice Chair
Jones Day

According to industry sources, an unprecedented number of contracts were renewed in 2005 and this trend should continue in 2006. The renewal of an outsourcing contract represents a significant opportunity for customers to revisit the terms governing the relationship, including pricing, scope, service levels and legal requirements. Too often, customers let this opportunity pass and simply renew the contract for an additional term without considering changes in the regulatory and legal environment... More

 
BPO Viewpoints
Business Process Outsourcing Insight
  
Outsource IT to get the most out of HRO
By Jason Quisenberry
Senior Advisor, Alsbridge North America

In order to tap the true value out of their HR Outsourcing, it is important for organizations to consider the best way to approach their Information Technology assets. Although many HR Outsourcing deals can bring out benefits for transactional services, the most significant returns come when an HRO Provider can leverage best of breed technology. The most obvious choices that companies have available when assessing how to deal with Information Technology during an HRO are... More
 
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Essentials - White Papers and Industry Research that keep you on Target.
By Peter Scott, Partner, Alsbridge Europe
It was the Prussian Field Marshal von Moltke who said, “No operation extends with any certainty beyond the first encounter with the main body of the enemy." Whilst it hardly seems in the spirit of a long term deal to call an outsourcing supplier the enemy, von Moltke's basic sentiment holds true – no matter how well you plan, there will be things you will want to change things once you get into the deal. This article looks at the key issues of both mid and end term negotiation, and suggests ways in which your negotiating position can be improved. More

By Stephen Reed, Engagement Leader, Alsbridge North America
You’ve made a tremendous investment to reach this point but you can’t step away now and expect the operation to grow and flourish by itself. Risk management is a continual process of planning, monitoring and control that will last the lifetime of the project. In terms of oversight, typically the best way to handle the management of risks and issues is through an upward cascade. The individual teams should be meeting weekly with their project managers to update their project plans and to address open issues and risks. Depending upon the size of the operation, the executive committee meets weekly or monthly to review projects, issues and risks. To keep this level of effort from becoming overwhelming, try using a strategy of... More
 
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