Value in Collaborative Relationships: Unity brings both strength in numbers and a synergistic effect that creates a new entity that is greater than the sum of its parts.
By Tim Lloyd & Ben Trowbridge

Q:- Collaborative relationships - what truly determines a win/win deal and how does a combined relationship stand the test of time?

TL:- In my experience, a win/win deal is the result of an open and honest sourcing process where both parties have established a fair and equitable relationship with full disclosure of material facts on both sides.

Q:- With so many recent mergers in the outsourcing industry, why do you think organizations are choosing to collaborate and what impact will this ultimately create within the industry for both the buyer and provider?

BT:- Forward thinking companies have caught on to the toxic contract syndrome that results from an arms-length “procurement” process that lacks a balance of adequate interaction with the prospective provider combined with a cost-only, government-like RFP process that focuses on constrained bidding structures and lowest possible price.More

Announcement: ALS Consulting and Trowbridge Group Merge to form Global Sourcing Advisory Firm May, 16 2005. Leading Outsourcing consulting firm the Trowbridge Group has merged with ALS Consulting, a European Shared Services and Outsourcing Consultancy to form a new global firm, Alsbridge. More

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BPO: The New Alchemy or Fool’s Gold?
By Rick Simmonds, Partner - Europe.
Listening to the sales pitch of the leading BPO suppliers, one would be forgiven for thinking that there was some magic afoot in the world of business process improvement. “Guaranteed cost savings!”, “world-class processes!”, “risk-transfer!”, are amongst the claims breathlessly expounded on power point presentations in the board rooms of the land. More

Managing Risk in IT Outsourcing – Part I (First in a Six-part Series)
By Stephen Reed, Senior Consultant - North America.
When evaluating a proposed solution for outsourcing all or part of an organization’s IT functions, it is important to perform active risk management throughout all stages of the outsourcing lifecycle. This article will focus on the first stage of the outsourcing lifecycle: Strategy Development. More