In
simple terms, defined as it relates to small and mid-tier
companies, there are actually just two types of information
technology groups in existence; 1) the strategic partner
and 2) the necessary evil. If your business has competition
then your IT group needs to interact and function
like a strategic partner – if your business’
goal is to contain costs while maximizing profits,
your IT group should interact and function like a
strategic partner. So, what about the necessary evil
option? Well, to put it simply, it shouldn’t
be an option. Unfortunately, many organizations today
still view their IT group as a necessary evil –
e.g., “that expensive email and help desk group”,
or “that group no one fully knows what they
do.” More
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