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By Pranay Shukla, Consultant , Alsbridge, Inc.

Before getting into details of the subject matter, I would like to explain the "SSS" concept. The focus area in this write up is on some Short, Sweet & Simple tips for avoiding mistakes in BPO initiatives. The ideas presented below are in no way an exhaustive list of "do not's", however they are some of the most commonly observed mistakes that I have come across in various deals over the past few years.

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