Pricing Trends in the Desktop and Help Desk Services Market

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Part III of the Benchmarking Series
Source: ProBenchmark

Benchmarking of outsourcing agreements is a time-tested management tool that helps ensure that multi-year outsourcing agreements remain cost effective.

As part of our ongoing series on benchmarking, Alsbridge and ProBenchmark™ invite you to learn how the pricing and packaging for outsourcing services have evolved in the desktop and help desk services marketplace, and where these services are headed in the future.

Agenda:

Historical pricing trends and packaging
Current norms
Price trends and future packaging elements
Typical scenarios encountered when benchmarking desktop and help desk services

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