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Optimizing price performance and relationship effectiveness of outsourcing transactions continue to challenge leading organizations. Future market assumptions serve as the foundation for the entire outsourcing relationship, but market dynamics continue to change information technology service delivery. As time passes, outsourcing agreements must adapt to the unforeseen impacts of these market forces.

Price benchmarking can be used as a tool to identify current market pricing relative to the current contract baseline. When coupled with diagnostics on other elements of the relationship, clients and suppliers can benchmark the entirety of the relationship to align customer and supplier expectations and reduce value leakage.

Listen in on this webinar as David Perara, managing consultant of ProBenchmark, demonstrates how the value of sustained, actionable benchmarks carries with it a huge return. Your organization can thrive, not just in terms of cost savings, but in terms of performance, untapped innovation and alignment to industry best practices.

This webinar will help your company:

• Learn how the 2009 benchmarking trends may relate to your situation and how to adjust your contract during uncertain economic times
• Understand value leakage and how to target areas for achieving optimal service delivery performance *Understand benchmark approaches and best practices to develop actionable improvement plans

Don't miss any opportunities to keep your cost line in control. Register now to learn how to optimize your outsourcing contract through the use of benchmarking.