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Vendor Relationship Management: The Next Wave in Strategic Sourcing

As sourcing consultants we are often asked, "What is the next wave of strategies for sustaining cost reductions and driving efficiencies in an intensifying and competitive business environment?" The answer is in how companies are addressing vendor relationship management and creating incentives that better leverage the capabilities of their current providers.

This webinar will discuss new vendor relationship management and service management environments, the challenges of improving vendor relations already under duress, and tools and methods for putting troubled vendor relationships back on track. We will also discuss processes for extracting increased value from vendors, as well as best practices in vendor relationship management that leading edge companies are already applying in order to deliver maximum value from their multi-sourcing provider base.

Attendees will gain ideas for effective vendor relationship management including:

• Creating fact-based discussions between clients and providers that address performance issues
• Defining joint innovation opportunities
• Creating incentives for improved provider performance

Join us to catch the next great wave in strategic sourcing practices and learn how effective vendor relationship management can help your organization realize savings in existing relationships, remediate relationships that are not working, work with vendors to build joint capabilities and processes, manage vendor risk, and reduce internal costs of vendor management.

7 Ways to Strategically Reduce Hardware & Software Costs

In this struggling economy, businesses large and small are forced to find ways to reduce costs wherever possible, including taking a tough look at their technology department.

How to Create a (Truly) Insightful Sourcing Business Case

Many business case development efforts justify management action with estimated savings or soft benefits that would result from a potential project or investment. These savings and calculated ratios are most often "guess-timates" developed by staff to win management approval - and often do not deliver the financial performance as promised. This article suggests an alternative approach that will provide real market information to decision-makers, and allow them to learn something they don't already know.

Outsourcing: Like It or Loathe It... Can You Afford to Ignore It?

Companies that only a year ago would have said NO to outsourcing are today forced to look at it. Some companies will say yes, some will say no, but more companies simply must look at it.