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The Next Wave of Vendor Relationship Management
What is the next great strategic sourcing practice for sustaining cost reductions and driving an efficient, competitive business in an environment that is constantly and dramatically changing? The answer is in how companies are addressing vendor relationship management and creating incentives that better leverage the capabilities of their current providers.
Most mature outsourced companies have created a concentrated multi-provider base, often with a handful of large sourcing vendors playing a major role in supporting the organization. These efforts have shifted business critical processes and value chain activities to outsourcing providers, creating new major provider relationships that are vital to operational continuity. Accelerated software delivery life cycles, vastly more sophisticated infrastructure virtualization, rapid pace of process and technology convergence, and the need to work seamlessly with offshore vendors have made effective vendor relationship management more demanding and more critical than ever before.
These companies are developing a new set of vendor relationship management capabilities by creating vendor "tiering" structures - including processes, governance mechanisms, and systems to manage sourcing vendors on a day-to-day basis over the full relationship lifecycle.
This paper describes the new vendor relationship management and service management environments, the challenges of extracting increased value through vendor management, and the vendor relationship management best practices leading edge companies are already applying in order to deliver maximum value from their multi-sourcing provider base.
The A to Z of Outsourcing
Outsourcing has attracted a lot of attention over the past few years. At times, the logistics of outsourcing can seem complex but, the basic idea of outsourcing is of course very simple – reap the benefits of having a specialist do a specific job for less money than it would cost for you to do it yourself. However, when it comes time to setting up the right outsourcing agreement, you may be overwhelmed with the complex and bewildering array of outsourcing terms and jargon.
As a result, we at Alsbridge wrote this outsourcing guide to help anyone involved in outsourcing understand the main terminology. The "A to Z of Outsourcing" isn't intended to be an exhaustive manual, but rather it is a guide to help you understand common outsourcing terms and concepts. If you don't know your ARC's from your Earnback, this outsourcing overview is definitely for you.
We've tried to make this outsourcing guide comprehensive without creating an encyclopedia. However if there's anything you would like to know which isn't included, or which isn't clear, feel free to contact ALsbridge, we'd be delighted to hear from you. Our goal is to make understanding outsourcing as easy and simple as possible so you can gain the most benefit from your deals.
Avoid Costly Mistakes: IT Price Trends to Watch in Q1
By understanding how current economic developments have impacted IT price trends, company executives are better able to determine which IT sourcing strategy will best fit their specific needs.
Join the experts at ProBenchmark as they highlight several IT price trends and directions to watch in Q1 2012.
By understanding how current economic developments have impacted IT price trends, company executives are better able to determine which IT sourcing strategy will best fit their specific needs.
Join the experts at ProBenchmark as they highlight several IT price trends and directions to watch in Q1 2012.
Attendees of this eSeminar will see up-to-the-minute analysis of outsourcing deal price trends, gain insight into how services are configured and packaged in the marketplace, and understand the impact of recent market trends on the direction of market prices.
Who Should Attend: This seminar will provide important information for CIOs, CFOs, CPOs, Sourcing Executives, VM Executives, and Global Business Services Executives.
This is part of an ongoing series of eSeminars that reviews recent market price trends and insights.
All Your Questions about Offshoring, Answered
Q: What is offshoring?
PM: Offshoring is just the latest wave of globalization - but with a particular focus on business services. In previous phases of globalization, technology and liberalization have allowed an increasing range of commodities and products to flow more freely around the globe.
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