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Vendor Relationship Management: The Next Wave in Strategic Sourcing

As sourcing consultants we are often asked, "What is the next wave of strategies for sustaining cost reductions and driving efficiencies in an intensifying and competitive business environment?" The answer is in how companies are addressing vendor relationship management and creating incentives that better leverage the capabilities of their current providers.

This webinar will discuss new vendor relationship management and service management environments, the challenges of improving vendor relations already under duress, and tools and methods for putting troubled vendor relationships back on track. We will also discuss processes for extracting increased value from vendors, as well as best practices in vendor relationship management that leading edge companies are already applying in order to deliver maximum value from their multi-sourcing provider base.

Attendees will gain ideas for effective vendor relationship management including:

• Creating fact-based discussions between clients and providers that address performance issues
• Defining joint innovation opportunities
• Creating incentives for improved provider performance

Join us to catch the next great wave in strategic sourcing practices and learn how effective vendor relationship management can help your organization realize savings in existing relationships, remediate relationships that are not working, work with vendors to build joint capabilities and processes, manage vendor risk, and reduce internal costs of vendor management.

A Better Way to Cut Costs with Telecom Expense Management

Once upon a time, there was one phone company and all the rotary dial phones came in one color: black.

Back then it was easy to decipher your Bell telephone bill. Today, however, few companies have the time, expertise, specialized systems, applications or processes to handle their ever more complicated telephony bills, which have become an important place to save money. The difficulty becomes geometrically more challenging for corporations with thousands of phone lines, data lines, switches, cell phones and tablets for which it now must pay.

Are you paying your cell phone or landline provider too much? How do you really know? Here's how one company took a call for action.

Remote Infrastructure Management Comes of Age

As firms scour the landscape for ways to maintain their competitive edge, more and more emphasis is being placed on wringing out costs and adding value to the IT spend. Remote Infrastructure Management (RIM) is recognized as one of the most significant value drivers in IT outsourcing today.

Stop Overpaying for Network Services in 2011

With network services pricing continuing to decline year over year, have you considered your sourcing and benchmarking strategy to ensure that you are not currently overpaying?