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Paradigm Shift: The Client/Provider Relationship
During your outsourcing agreement, your outsourcing provider should be considered and handled as an arm of your organization with the same operational and fiscal responsibilities as your direct reports and departments.
This is most important during the budgeting period of the outsourcing agreement. If you and your provider do not work together, the annual goals for the two parties may actually conflict. To change this, a company may wish to reconsider its relationship approach.
Renegotiation: Upgrading your Outsourcing Relationship
As the outsourcing market matures, technological developments, standardization, heightened competition, and benchmarking are pushing outsourcing contract renegotiations rapidly up the sourcing agenda. In fact, only about 20% of all outsourcing contracts are not renegotiated during the lifetime of the contract. Unfortunately, the renegotiation process can be extremely complex and clients are often at a disadvantage when going up against providers who have vast knowledge of the outsourcing market. This white paper describes the fundamentals of contract renegotiation success and how to upgrade your current outsourcing relationship.
Q3 IT Pricing Trends: Knowledge is Power
Registration his session is now closed, please check back to view the session on-demand.
Q3 IT pricing trends are in! By understanding how current economic developments have impacted IT pricing, company executives are better able to determine which IT sourcing strategy will best fit their specific needs.
This seminar will provide important information for CIOs, CFOs, sourcing executives, IT consultants and business services executives.
The Buzz about China in the ITO World
There's a buzz you can hear around the world. No, it's not residual from those trumpeting horns at the World Cup, this buzz is coming from across the Pacific Ocean. It's the sound of China's emerging ITO market.
If your organization is contemplating off-shoring non-core functions or renewal options on existing contracts, then considering a China-based provider should be a no-brainer.
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