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Outsourcing to the Philippines: Is it Time?
Over the past decade BPO and software development services have quietly begun to build momentum in the Philippines. Is it time for you to begin taking advantage of the outsourcing and shared services opportunities in the Philippines?
If you are looking at outsourcing and shared services from a call center perspective regardless of whether you want to set up a call center or find a solid provider, the answer is yes and has been for several years.
This article highlights the reasons why the Philippines are a prime location for BPO services.
Is Sole Source the Right Approach for You?
Creating a robust sourcing strategy can be a catalyst to drive change, realize cost savings, and bring efficiency improvements in order to achieve an organization’s long term business strategy and objectives. Many times, as organizations rationalize alternative sourcing strategies, they are faced with a decision between a sole source provider and a competitive multi-vendor approach. But, how do you know which approach is best for your organization?
Is Your Provider Ready to Take on Your Work?
Timing is a critical factor in your decision to outsource but have you considered whether the timing is right for the provider to take on your work?
7 Best Practices for Renegotiating your Contract
Despite the maturity of outsourcing practices, a surprising number of outsourcing contracts are poorly negotiated, leading to outsourcing relationships that do not provide benefit to either the client or the provider. This article outlines some key success factors in negotiating (or renegotiating) your outsourcing contracts that can help your firm avoid or recover success from an unsuccessful outsourcing relationship.
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