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How to Govern a Finance & Accounting Shared Service Center
Though finance and accounting shared services have been around for years in different organizations, their structure and measures tend to be more unique to the individual companies. In this first of a three-part series on governance of finance and accounting shared services centers, we will cover the basics of how to design and build a successful F&A governance model to manage the business unit/shared services relationship.
Addressing Taxes on IT Outsourced Services Requires Teamwork
As you approach an outsourcing analysis, it is important to consider potential data processing services taxes and how they affect your contract negotiations with suppliers; preparation for addressing the auditing aspects; and having the right team involved in the process. Listed below are some areas for consideration when outsourcing IT services.
Can Cloud Shake Up the Outsourcing Delivery Model?
Cloud computing has all the attributes and potential to support a global outsourcing environment with lower infrastructure costs, lower energy costs from eliminating hardware boxes, and much better scalability to provide computing resources to meet demand in an unpredictable global market.
My view is that we are in a global delivery continuum, where many organizations will originally evolve from crude business process environments (BPO) environments (a lot of lift and shift), explore Software as a Service (SaaS) delivery to optimize that environment, and ultimately dabble with SaaS apps that can be deployed in a cloud "plug-in" model. A flashy diagram will likely ensue, but that's the nuts-and-bolts of how this continuum will eventually play out.
Bottom line: those service providers that persist in a labor-arbitrage-only service model and ignore the benefits and cost-efficiencies of SaaS and cloud will get left behind...
2009 Rewind: An Outsourcing Year in Review
Last year, CEO of Alsbridge Ben Trowbridge released his predictions for the outsourcing sector in the year 2009. How close was he to the mark? Read on to see Alsbridge’s 2009 Year in Review.
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