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5 Keys to Getting a High ROI from Provider Site Visits
One of the many steps in provider selection and evaluation for large outsourcing deals is visiting the vendor at one or more of their locations. When done correctly, the value and experience gained from a site visit is well worth the investment in time it takes to plan and execute the visit.
This article offers tips and hints to make the most of your provider site visits...
Get Rid of Sourcing Value Leakage Once and For All
If you had to guess, what would you say are the top two complaints made in the first years after entering into an outsourcing arrangement?
This article addresses the early stages of an organization noting key essentials to be addressed prior to and during transition the transition phase in order to prevent value leakage and create a foundation that fosters continuous forward movement during the steady state of a sourcing relationship.
Who Else Wants the Best Outsourcing Provider?
Often times, when selecting an outsourcing provider, the list of candidate firms can look almost identical in terms of capability and ability to handle the scope of services clients seek.
This article discusses factors that can be used to differentiate among providers by looking beyond the classic request for proposal responses in order to choose the best outsourcing provider for your organization.
Managing Currency Risk in Offshore Outsourcing
In a typical offshore outsourcing arrangement with a U.S.-based client, the service provider must pay for personnel and non-personnel expenses in one currency (e.g., Indian Rupee - INR), but collect the services fees in another currency (e.g., US dollars - USD) creating a currency risk between the provider's service expenses and the client's fees.
This research paper discusses how to manage the currency risks involved in an offshore outsourcing agreement.
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