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As the evolution of sourcing options continues to broaden, many C-level executives have elected to offset a shrinking internal employee base with staff augmentation. However, there are several factors to evaluate when making this strategic decision.

This white paper covers the key questions and sourcing strategies C-level executives must explore before deciding whether staff augmentation, managed services, or a hybrid of the two is the best strategy to fulfill their vision and mission.

Outsourcing 2010: What Are Your Competitors Buying?

As the economic slump begins shifting slowly in a positive direction, it is vitally important for potential outsourcing and shared services clients to understand trends in the industry and the factors that impact service offerings, contract structure and of course, pricing.

Remote Infrastructure Management Comes of Age

As firms scour the landscape for ways to maintain their competitive edge, more and more emphasis is being placed on wringing out costs and adding value to the IT spend. Remote infrastructure management (RIM) is recognized as one of the most significant value drivers in IT outsourcing today.

Benchmarking for Success: Optimizing Your Outsourcing Contract in Uncertain Times

Management and corporate leaders everywhere continue to seek out ways to create value during these tumultuous economic times. Companies that are thriving in the current economic climate are doing so because they constantly manage their outsourcing relationships and the many forces that continually change the delivery of services, impact the cost of delivery performance, and warrant benchmarking. This white paper covers those key areas that require benchmarking in order to optimize your outsourcing contract.