By ProBenchmark

The dynamics of global sourcing have significantly impacted Application Outsourcing (AO) in recent years. Buyers of AO services need to obtain a global view of the sourcing economy and understand its overarching influences.

The top four factors outlined in this white paper provide a framework for buyers to use to proactively design, negotiate, and manage AO contracts. Additionally, this white paper quantifies those factors that have made the most impact on scope and price of applications outsourcing operations.