By Mike McGarry, Managing Consultant, Alsbridge, Inc.

As the outsourcing market matures, technological developments, standardization, heightened competition and benchmarking are pushing outsourcing contract renegotiations rapidly up the sourcing agenda. In fact, Alsbridge research shows a full 80 percent of all outsourcing contracts are renegotiated at some point during the lifetime of the contract.

Unfortunately, the renegotiation process can be extremely complex and client companies are often at a disadvantage when going up against providers who have vastly more knowledge of the outsourcing market. This white paper describes the fundamentals of contract renegotiation success and how to upgrade your current outsourcing relationship.