Resurgence of Shared Services  
Newsletter | November, 2005 | Issue Thirteen Global Outsourcing Insight for Business Decision-Makers
Thought Leadership
Innovative Opinions on the State of Outsourcing

The Pros, Cons, and Future of Shared Services
By Peter Scott, Global Head of Finance & Accounting
Q: Why use a Do-it-Yourself SSC; isn’t it easier to outsource?
A:If only it were that simple. Unfortunately, the idea that…
Q:So how do you decide which way to go?
A:There are usually as many political factors at play as…
Q:What are the pitfalls of in-house Shared Services?
A:Once a Shared Service Centre is up and running…
More

 
OutsourcingBlog
A Running Commentary on Outsourcing News
 
 
The Legal Voice
Outsourcing from a Legal Perspective

An Outsider’s View on Using a Sourcing Advisor
By James A. Harvey
Partner, Hunton & Williams

In our capacity as counsel to Global 1000 companies, we are frequently asked whether we recommend use of a third party advisor. If the transaction is outside of the norm for that entity and entails new components that are beyond the expertise of the existing in-house staff, the answer to that question is generally “yes, by all means.” The reasons for this view are threefold: expertise, bandwidth and politics. More

 
HRO Viewpoints
Human Resources Outsourcing Insight
  
Shared Services: an In-house HR Solution
By Ed Rankin, HR Outsourcing Practice Leader


The use of Shared Services for Human Resource management administration and transaction management has seen a dramatic increase in recent years. Shared Services, the standardization of common administrative functions and transactional processes within an organization, require a few essential elements to ensure their success with HR functions. Some of these are: More
 
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Essentials - White Papers and Industry Research that keep you on Target.
By Paul Morrison, Managing Consultant
Offshoring is old news, yet most executives still have at best a limited grasp of the risks and opportunities presented by global sourcing. More importantly, this knowledge gap is widening all the time as offshoring continues to ‘grow up’. Offshoring is no longer ‘just’ about IT body shops or call centres, and no longer the exclusive preserve of the global multinationals. New locations and providers have entered the market. New functions are being remotely sourced into a wider range of industries. In this article, Alsbridge takes a look at this evolving offshoring landscape and identifies the five key trends that sum up recent developments. More

By Stephen Reed, Senior Advisor
Now that you have executed a contract and established the overall legal framework within which your company and your chosen outsource provider will operate, it’s time to define the delivery of the service itself. This is accomplished with the use of an SLA. As mentioned in previous articles, vague, optimistic promises of a happy life together may work for some personal relationships but they do not work between two companies. Creating an SLA to define your organization’s needs and expectations has many benefits… More
 
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