http://www.outsourcingleadership.com Articles | WhitePapers | eSeminar en-us © Alsbridge, Inc. All rights reserved 090310 www.outsourcingleadership.com Articles http://www.outsourcingleadership.com/knowledgebase/articles http://www.outsourcingleadership.com/knowledgebase/articles/carrier-network-outsourcing Telecommunications carriers are now turning to outsourcing to manage their networks, enjoying the benefits that many functions have previously reaped from the sourcing model. The new normal will have dramatically lower cost structures and new partnerships with network equipment providers who are now major managed service providers too! http://www.outsourcingleadership.com/knowledgebase/articles/addressing-taxes-in-ito As you approach an outsourcing analysis, it is important to consider potential data processing services taxes and how they affect your contract negotiations with suppliers; preparation for addressing the auditing aspects; and having the right team involved in the process. Listed below are some areas for consideration when outsourcing IT services. http://www.outsourcingleadership.com/knowledgebase/articles/it-pricing-its-not-the-same-anymore The information technology services market and the pricing for those services are changing in response to the current economic atmosphere and corporate America’s drive to cut costs. The prices are also being driven by competition from IT services providers from other parts of the globe that are playing a much bigger role in the delivery of IT services to American companies. The buyers want lower prices, and IT service providers are responding. However, the changes in the prices are not as clear as you might find at the gas pump for a gallon of gas. http://www.outsourcingleadership.com/knowledgebase/articles/how-to-govern-fa-ss-center Though finance and accounting shared services have been around for years in different organizations, their structure and measures tend to be more unique to the individual companies. In this first of a three-part series on governance of finance and accounting shared services centers, we will cover the basics of how to design and build a successful F&A governance model to manage the business unit/shared services relationship. http://www.outsourcingleadership.com/knowledgebase/articles/six-risks-and-remedies Changing your captive shared services organization, or moving it to an outsourced environment can yield significant positive change in your corporate performance and risk profile. Bear in mind, however, that the risk reduced by these changes will be replaced by other sources of risk that may not be readily apparent. http://www.outsourcingleadership.com/knowledgebase/articles/selecting-right-provider Often times, when selecting an outsourcing provider, the list of candidate firms can look almost identical in terms of capability and ability to handle the scope of services clients seek. http://www.outsourcingleadership.com/knowledgebase/articles/implement-results-benchmark A benchmark can seem like a one-stop shop to improve the price performance of your outsourced operations.  By finding out the market price of your services, it should be a simple step to just changing your pricing to reflect the market, right?  Wrong! http://www.outsourcingleadership.com/knowledgebase/articles/the-role-of-benchmarking So how can benchmarking be used in an environment where requirements are changing, returns are required sooner rather than later and there are ever more options for selective sourcing? http://www.outsourcingleadership.com/knowledgebase/articles/outsourcing-transactions-difficult-market Outsourcing information technology and business processes remain a key strategy for many companies to save resources and to focus on their core competencies. Yet, recent examples of fraud, the current economic conditions and the U.S. Administration’s attitudes have place increased pressures on the outsourcing market. This paper will discuss each of these pressures and their impact on outsourcing transactions from a practitioner’s perspective. Besides the effects on the business aspects of companies conducting outsourcing transactions, this paper and the associated presentation will discuss the changes that have taken place in many of the key terms in an outsourcing contract. http://www.outsourcingleadership.com/knowledgebase/articles/importance-of-project-management-during-outsourcing-negotiations Whether you are negotiating a new outsourcing agreement on your own or have procured an outside consulting firm to help, it is easy to overlook the importance of treating the negotiation as a project and ensuring that solid project management discipline is incorporated into all activities. http://www.outsourcingleadership.com/knowledgebase/whitepapers http://www.outsourcingleadership.com/knowledgebase/whitepapers/adm-pricing-rate-card Innovative methods for aligning risk and behavior to business needs rather than simply buying hours of staff skills and effort. http://www.outsourcingleadership.com/knowledgebase/whitepapers/q1-it-pricing-trends The information technology services market and the pricing for those services are changing in response to the current economic atmosphere and corporate America’s drive to cut costs. http://www.outsourcingleadership.com/knowledgebase/whitepapers/proven-provider-selection Although outsourcing is considered a mature business strategy, many transactions fail or are renegotiated within the first two years. Inadequate provider selection techniques - often driven by clients and endured by providers - are significant contributors to such failures. http://www.outsourcingleadership.com/knowledgebase/whitepapers/a-business-case-the-CFO-understands In today’s business climate, every organization is looking for ways to save money and improve the company profit margins. Since the objective is often to save money and increase profitability, the CFO is a key stakeholder in these engagements and will require a business case that explains all aspects of the opportunity. http://www.outsourcingleadership.com/knowledgebase/whitepapers/why-hire-a-sourcing-advisor It is vital to ensure the efficient and successful execution of outsourcing or shared services arrangements - and for that you may need help. An advisor can coach and help navigate the many steps it takes to reach the mutual trust and commitment necessary for long-term success. http://www.outsourcingleadership.com/knowledgebase/whitepapers/beating-the-benchmark-clause Benchmark clauses have long been included in outsourcing agreements as a way to ensure agreements remain competitive over time. The clause, when written and executed properly, ensures that the vendor’s services and price remain competitive over the term of the deal. http://www.outsourcingleadership.com/knowledgebase/whitepapers/outsourcing-pros-and-cons Clients often ask: "What are the pros and cons of outsourcing?" Over the past several years, a much larger set of strategic sourcing alternatives have been created for companies to consider than ever before. http://www.outsourcingleadership.com/knowledgebase/whitepapers/sourcing-101-checklist Based on your “readiness,” does your team (leadership, staff and associated stakeholders) have the discipline, experience and time to properly begin as well as finish your sourcing initiative? http://www.outsourcingleadership.com/knowledgebase/whitepapers/outsourcing-strategies-crushed-by-technology Even your most business-aligned outsourcing strategy can be crushed by the promise of emerging technologies. These strategies certainly evolve and sometimes seem to revolve around the technology innovation that occurs in the marketplace. Clients will need to change their sourcing strategies; providers will need continued investment in select emerging technologies in order to capture the promised benefits of new service delivery models. http://www.outsourcingleadership.com/knowledgebase/whitepapers/vendor-management In this paper, we will discuss, define and provide examples of best vendor management practices among successful vendor management office. http://www.outsourcingleadership.com/knowledgebase/eseminars http://www.outsourcingleadership.com/knowledgebase/eseminars/cio-sourcing-strategy Developing and sustaining a successful sourcing strategy is a difficult task to undertake even when conditions are perfect. So, imagine doing so amid the divestiture of your company to a private equity firm and you will know the challenges faced and overcome by Dan Clark, CIO of NewPage. http://www.outsourcingleadership.com/knowledgebase/eseminars/Q1-2010-it-pricing-trends Due to the current global economic uncertainties, financial volatility, and the dynamic business climate, now more than ever, clients must understand trends in the outsourcing industry. Let the experts at ProBenchmark highlight the trends and directions for outsourcing transactions, in terms of both price and structure. http://www.outsourcingleadership.com/knowledgebase/eseminars/outsourcing-like-it-or-loathe-it Companies that only a year ago would have said “NO” to outsourcing are today forced to look at it. Some companies will say yes, some will say no, but more companies simply must look at it. Your executives and boards of directors are considering all options. We'll help you be prepared to answer their questions when they ask you if you've looked at all sourcing options. http://www.outsourcingleadership.com/knowledgebase/eseminars/application-outsourcing-101-how-to-avoid-rate-card-bingo Not all applications services relationships are created equal, but all need to be affordable, flexible, and implemented with the highest quality to support the core business structure of the enterprise. Without these services, the enterprise cannot create value for its clients and its shareholders. http://www.outsourcingleadership.com/knowledgebase/eseminars/proven-provider-selection-techniques By using proven best practices and techniques in provider selection, organizations can significantly reduce the risk of value leakage and improve the probability that their sourcing relationships will be sustainable over time. http://www.outsourcingleadership.com/knowledgebase/eseminars/a-sourcing-business-case-the-cfo-understands When a company is considering outsourcing or shared service as an option to deliver information technology or business process outsourcing services, most often it comes down to whether the numbers work and deliver results. While IT or operations may be interested in improving services or speed to market, the CFO requires a business case that explains in detail the expected value proposition of the deal on the table. http://www.outsourcingleadership.com/knowledgebase/eseminars/why-hire-a-sourcing-advisor Chances are, you’ve thought about outsourcing or shared services as a strategy to cut costs during these tough economic times. http://www.outsourcingleadership.com/knowledgebase/eseminars/fast-tracking-the-RFP Learn how Alsbridge “fast-tracks” the RFP process without sacrificing key elements of the contract, and more importantly, crafts sustainable and successful agreements. http://www.outsourcingleadership.com/knowledgebase/eseminars/outsourcing-101-intro-to-outsourcing Companies that only a year ago would have said NO to outsourcing are today forced to look at it. Some companies will say yes, some will say no, but more companies simply must look at it. Your executives and boards of directors are considering all options. http://www.outsourcingleadership.com/knowledgebase/eseminars/leading-edge-management-techniques Join Joe Hogan and his guests: * Paul Roehrig, Ph.D, Senior Lead Analyst on Outsourcing for Forrester Research * Matt Bieri, Current CIO of the leading multimedia giant A.H. Belo * Paul Cervelloni, Director, Alsbridge (from CIO Client perspective) Learn how to save more money in the changing world of outsourcing. The traditional ITO sourcing business models are being challenged and stretched. Clients are demanding and getting more control and better economics. To meet this goal, providers are incorporating Software-as-a-Service and Infrastructure-as-a-Service in their outsourcing proposals and calling them Clouds.