Outsourcing Leadership
Topic
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4 Basic Measurements to Aligning SLAs to the Outsourcing Contract

Alsbridge, Inc. - When negotiating a new outsourcing contract, clients face the challenge of determining the service levels that are most meaningful to the business. The intent of a service level agreement (SLA) is ... Read More »

Innovative Opinions

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Featured White Papers More »

 
Outsourcing Leadership Once the decision to outsource has been made, the client is faced with a host o...

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Outsourcing Leadership In evaluating your information technology sourcing strategy, you typically find...

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Outsourcing Leadership While organizations of all types leverage multiple service delivery and product...

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Outsourcing Leadership Through the convergence of Voice and Data brought on by MPLS services, Data net...

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eSeminars More »


Emerging Processes, Automation and Tools Enabling the Profession Thursday, May 15, 2014
12:00 pm - 1:00 pm ET
 
Trends and Strategic Options in the Canadian Outsourcing Market Thursday, May 1, 2014
12:00 pm - 1:00 pm ET
 
Are you paying too much for your IT? Click here to see the On-Demand eSeminar
 
 

Research

Cloud Buyers' Guide - Understanding Cloud and How to Buy It

Over the past several years, the delivery model we call "cloud" has quickly transformed the way organizations work, as well as accelerate their response to changing market demands. The convenience of cloud's fast Read More »